How to authenticate to an external API

[josip gomez]

hello everybody,
I am using Jira Service Management installed on a server. I need to send information to an external API when a ticket is closed. For doing that I need to use another API for getting the token to access the external API.
I’m wondering how to do that. I was thinking to install ScriptRunner app, but I’m looking for other methods, preferably using a functionalities already present in Jira software, but I think that it is not possible.
Thanks in advance,
Josip

[Mohamed Benziane · Accepted solution]

Hi,

If you need to make a call to an API to get the token then an another call to the external API i think you will need Scriptrunner or a job using the Jira REST API using the language you want (Python, curl, JS...)

Without this need of get the token you could try the webhook, the only negative thing with the webhook is you never know if you call succeed or not.