How to ad the inventry items

[Ramesh Gunasekaran]

Hi,

i would like to know how or where to ad the inventory/consumables in jira service desk,

and how to allocate the consumable to a particular user.

Thanks in Advance.

Ramesh Gunasekaran.

[Dirk Ronsmans]

HI @Ramesh Gunasekaran  and welcome to the community,

Judging from your question you are looking for something like a CMDB or Asset Management Database?

A repository that has items such as laptops/smartphones/desks/.... ?

By default JIRA SD Cloud does not have such a functionality. This will require an app to be bought. The main one that is suggested by Atlassian (and also acquired by Atlassian last month) is Insight from Mindville.

https://marketplace.atlassian.com/apps/1212137/insight-asset-management?hosting=cloud&tab=overview 

I suggest looking in to thatone. it allows you to reference users as well so you can assign an item/asset to that user.

This CMDB can be used for a whole bunch of things such as stock management/license management/infrastructure/dependencies between items needed for change management/...

[Fahad Siddiqui]

@Ramesh Gunasekaran if you this in manually way then create product custom filed and then add the details. Ask the SD agent to select the options as per requirement.