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How to a link issues based by cusomter

How to a link issues based by cusomter

Simply workflow. When I open a ticket I would like to see all tickets also in our system for that customer. In the Activity section it would be handy to have another TAB which has Issues. In this TAB would display in a GRID all issues logged by this customer.

I am new to JIRA so JQL is not going to helpme at this stage so maybe a plugin? I have searched the plugins and there a literally too many to distinguish.

Thanks

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Hello,

You can go to the Issue Navigator and perform a JQL search like this:

reporter = "customerlogin"

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Thanks, Anyway I could grab the current CustomerID and replace in the JQL?

i.e reporter = CustomerIDField on the current ticket?

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Hi @[deleted],

IF you are looking for a new Tab in Activity panel with issues logged by the Customer then you need to develop a plugin.

I don't think this functionality will be provided by any third party plugins.

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Thanks, does not have to be a TAB more so linked issues by customer. As long as I can somehow see this via the current ticket being viewed.

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