How do I create group and assign some agents to it in jira service desk?

I would like to create a group by name "XYZ" and assign some agents to it.

1 answer

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Thanks for the reply. What do you mean by user management?

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Managing users. It's in the document.

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Can you please provide me the url of that document?

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It says "503 Service Unavailable".

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The url I've already given is correct, but Atlassian seem to have a website issue at the moment. Give it a few minutes.

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Okay Thanx Nic.

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