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How do I change the email that the customer sends to?

Tim Smith April 23, 2020

I am very new to this system, and am struggling with it

I did this before, now I can't remember how to do it

How do I change the email that the customer sends requests to?

1 answer

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Answer accepted
Mohamed Benziane
Community Champion
April 23, 2020

Hello @Tim Smith 

Go to project settings >email requests, you will be able to make the changes you need.

https://support.atlassian.com/jira-service-desk-cloud/docs/add-an-email-account/

Hope this helps

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