I am creating an automation rule (new-gen) that is triggered with the creation of an issue which will then send an email.
I would like to assign a request type to the trigger so it sends the email only when a SPECIFIC type of request is created. How can I do this?
Hello @Allehah Vanloan ,
You can use JQL Condition. Automation would then look something like this:
When: Issue Created
If: Issue matches JQL "Request Type" = "Emailed request"
Then: Send email
Let me know if that helped you.
Adam
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