How do I CC certain users for a specific request type?

[JJ]

I'm trying to recreate a form from another application. When the form is filled out there should be a CC list of users who get notified who can view the form (read-only). And there should be another list of people who receive email notifications who can edit the form. How do I CC read-only users and how do I CC the editors? Also, I cannot do this at the project level. It needs to be for a single request type. Thanks

[rahuldanwade · Accepted solution]

Hi JJ

You can find more information on below link

https://confluence.atlassian.com/servicedeskcloud/adding-request-participants-732528959.html?_ga=2.111210756.167734263.1561290658-1994340908.1560239236

[JJ]

Hi Rahul. Thank you. It looks like I might be able to do it this way if I have one form per project. That way I can use project-level permissions and notification schemes.