How can I notify reporters if the status of one of their issues changed?

[Florian Wirthensohn]

I created a new workflow and now want to notify Reports automatically when the status get set from e.g. OPEN to DONE. However, I did not find any suitable documentation. 

[Hazwan Ariffin · Accepted solution]

So to achieve this, you would need to add reporters to the notification scheme, but first check what is being fired out in the post function, it can be generic event or some other event. If it's generic event then you would need to add reporter to the generic event in the notification scheme:

• Post Function 
• Notification Scheme
  
  
  

So basically what will happen is that when a transition is triggered or when a status is changed, JIRA will action the post function and one of the post function is to fire out this event. As long as the user is added to the event, the user would receive notifications.

[Florian Wirthensohn]

Thanks a lot!