I am trying to import users (Read Only, with Local Groups) into Jira Service Desk. I am using an Active Directory Security Group to determine who should be able to access the Jira Service Desk portal. However, when I set the base DN (LDAP Schema), it imports the group from AD, but not the users. I only want it to import the users from that AD group...
I have the Base DN set to: cn=securitygroup,ou=security groups,ou=OU,dc=domain,dc=com
I have tried setting the "Membership Schema Settings" "When finding the members of a group" as checked and unchecked.
Hello,
You need to provide a filter for the users, who should be imported to Jira. You can read more about filters here:
https://confluence.atlassian.com/kb/how-to-write-ldap-search-filters-792496933.html
Ok, but where do I put the filter? Add the whole line as the "Base DN", or add it to the "additional User DN"?
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No, this field is called User Object Filter
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Got it. I have it in place, but when it synchronized, it only got one user out of three. When I look at AD, I see three members in the group specified...
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Finally got it. For some reason, two of the users were not showing up when using (sAMAccountName=*), but I switched it to use the following:
Base DN: ou=OU,dc=domain,dc=com
UserObjectFilter: (&(objectCategory=Person)(objectclass=User)(memberOf=cn=GROUP,ou=security groups,ou=OU,dc=domain,dc=com))
GroupObjectFilter: ((&objectCategory=Group)(cn=*group*))
Now I am getting just the three users I require.
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I am glad to hear that you found a way to do it. If you feel like my answer helped you, kindly mark my answer as accepted.
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