How Can I Customize the Issue Entry Screen to Set Certain Fields Programatically
I have an application and we are using Jira Service Desk Cloud to capture support tickets for that application. I would like to be able to set certain fields on my issue entry screen on the Service Desk Portal based on authentication data I have on a user when they log into my application. We would give them the ability to navigate to the portal from our application so I would know the user name and several other attributes. Can I set these automatically and not require the user to enter them?
I've highlighted some of the fields I'd like to update programatically based on who is logged in. I am not seeing in the Jira Service Desk Cloud APIs a way to control this screen. I know I can build a whole new UI but we are trying to leverage as much out of the box functionality as possible.
