Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Help Center Requests - Add Colum

Peter Hyde-Smith
August 6, 2018

I have type, referenece key summary, service desk, status and reporter columns. I'd like to add the site to this as well. How do I do this? I see I can edit the request types, but not what is displayed in the customer side help center ticket list.

1 answer

1 vote
Jack Brickey
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 6, 2018

This is not possible at this time. There are suggestions open with Atlassian to support and I expect they ultimately will do so.

Peter Hyde-Smith
August 6, 2018

Thanks, I did some more searching and found a request has been submitted, added my vote and commented on it.

 

I realize now why a previous tech was adding the site name into the summary on our tickets. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events