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Get logs from External System Import

Maxence Decanter
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May 19, 2022

Hello,

I have to perform a ticket import through the External System Import menu with a CSV file.

This file containing a large number of lines (several tens of thousands of lines), the import will take several hours.

I would need to be able to retrieve the logs of this import to see if there were any errors and know when the import is complete.

Today I couldn't find where these logs are saved. In atlassian-jira.log I can't find them. I guess that after a few tens of minutes, the page on which I am importing will expire and I will therefore be disconnected.

Can anyone tell me how I can find these logs?

Thank you

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DEPLOYMENT TYPE
SERVER
VERSION
4.15
TAGS
AUG Leaders

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