Find actions menu is empty

[Robin Walison]

Hi,

We've recently gotten the new (?) interface for Jira Service Desk. I've noticed that the find actions menu, which you access by shortcut full-stop, is empty now. I used to be able quickly access labeling and time tracking through this option but it seems to be empty apart from the Project administration option.

Is this something we'll need to fix settings wise?

Thanks in advance!

[Angélica Luz]

Hello Robin,

Thank you for reaching out to Atlassian Community!

The option to find and edit issues using the Actions menu is currently only working on classic projects with the old view. When using the new issue view or next-gen projects, if we use “GG”  or “.” we can only search for system menus and not fields.

This issue was reported as a bug and you can find more details on the link below:

• Jump to fields for editing Keyboard shortcut do not work ("," or "gg" or ".")

Please, click on “This affects my team” and also watch to receive updates about the bug.

Regards,
Angélica