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Filters not working

Maspero August 20, 2020

Hello,

on Jira, filtering tickets by content summary or creator doesn't work.

Does anybody know how to hep me?

Thanks in advance

Carlotta

1 answer

0 votes
Jack Brickey
Community Champion
August 20, 2020

His @Maspero , welcome to the Community. Can you please provide more details of you goal and what you have attempted? Maybe share your current filter as well.

Maspero August 20, 2020

Hello,

I set the filter:

project = "[NBP] Dashboard - Lot4 " OR project = "[NBP] Moteur de Complétude Documentaire" AND status != CLOSED AND summary ~ "Complétude documentaire" OR summary ~ "CMO" AND creator = X198237 ORDER BY created DESC

and as you can see from the attachement, the list of tickets that is displayed includes

tickets that have status = CLOSED, summary which does not contain the texte : "Complétude documentaire" OR "CMO" and which are created by users also different from X198237.

Thanks in advance

Carlotta

Maspero August 20, 2020

JIRA_tickets.PNG

Jack Brickey
Community Champion
August 20, 2020

try this...

 

project in ("[NBP] Dashboard - Lot4 ", "[NBP] Moteur de Complétude Documentaire") AND status != CLOSED AND (summary ~ "Complétude documentaire" OR summary ~ "CMO" AND creator = X198237) ORDER BY created DESC

Maspero August 20, 2020

Thanks a lot Jack, it's ok.

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