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Error for LDAP synchronize in User Directory

Ophelia Tao
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September 20, 2024

 

Dear Support,

 

We recently triggered the following error while LDAP synchronize in User Directory. We guess it’s about the amendment of user_name field of user data source. However, we cannot reproduce this issue in another environment.

 

Can you help estimate the impact and the further action we should take while facing this error.

 

 

1 answer

0 votes
Dirk Ronsmans
Community Champion
September 20, 2024

@Ophelia Tao ,

Can you post the actual error or a bit more info?

Keep in mind we are a volunteer run support community. if you require Atlassian engineer support you can reach out to them at https://support.atlassian.com/contact

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