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Enabling Customer Satisfaction feedback

Enabling Customer Satisfaction feedback

Trying to follow the instructions on this page:

https://confluence.atlassian.com/servicedeskcloud/collecting-customer-satisfaction-csat-feedback-790791332.html#Collectingcustomersatisfaction(CSAT)feedback-Turnoncustomerfeedback

But I don't see "project settings" anywhere. I only see "project configuration". Any idea where I can enable this? Could we need to upgrade to enable? We're on 7.0.4.

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Hello,

Kindly make sure that you have Jira Service Desk installed. Go to coq item -> Applications and have a look. the Feedback feature is only available for Service Desk projects.

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Thanks Alexey. The project is indeed a Service Desk project:

Screen Shot 2018-06-07 at 9.27.11 AM.png

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That is my screen, when I choose Project -> my project

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Huh. I see "project administration."

Screen Shot 2018-06-07 at 9.52.40 AM.png

Screen Shot 2018-06-07 at 9.52.40 AM.png

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I see. You should click the Project administration link

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