Hi, When i read the Email notification,its not reflecting into queues and every email is going into read format in gmail, i want to remove these functionalities.
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February 15, 2019 edited
Hi there,
I saw that you opened a ticket with our support related to the same question and it was already resolved. Please, feel free to share the resolution here to help other customers that may have the same issue.
Regards, Angélica
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