Edit Insight object from Service Desk issue
Hello,
I'm testing the Riada Insight plugin with a use case.
I created Objectype User and ObjectType Vehicle Fleet. The idea is to be able to apply for a vehicle loan via the service desk of jira.
I added a link between the Users and the Vehicles in the attributes of a vehicle object.
I also created a link between a User object and the associated jira account as an attribute of the User objectype
I then added the vehicle custom field in my form.
I am now stuck at the postfunction creation stage. The idea is to associate the JIRA account that creates the ticket to a User object, then update the attribute of the vehicle object with this user object
How to associate the JIRA account that generates the ticket with the corresponding User object, then modify the attribute of the vehicle object with the good User object?
(reporter placeholder seems not good...)
Thank you in advance for your help, and apologies for my bad English (I'm doing my best!)