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Disabling or customizing Welcome e-mail for customer account - ServiceDesk/Cloud

Jijo John [DevOps Consultant]
Jijo John [DevOps Consultant]
Contributor
March 31, 2015

Hello,

Cloud hosted JIRA with ServiceDesk enabled.

How do i disable welcome email to customer when the account is created? Below (Snapshot) is the settings enabled.

Or

Can i customize the welcome email when customer account is created?

 

image2015-4-1 12:22:22.png

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1 answer

1 vote
Joseph Huynh
Joseph Huynh April 1, 2015

Hi Jijo,

This is currently not possible with JIRA Service Desk but we do have an open suggestion on our issue tracker: 

You can vote for the issue and add your own suggestions as comments.

https://jira.atlassian.com/browse/JSD-218

Thanks!

Joe

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