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Delete administrator user.

Jesús Sánchez
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January 28, 2019

Hello everyone.

I need to remove an Administrator user from Jira Service Dersk.
I have eliminated all its roles, I have changed all the incidences to my user (new administrator) but at the time of eliminating this user I appear the following message:

You cannot delete the user. 'xxx.xxx' has associations in JIRA that cannot be removed automatically.

Change the following data and try again:

Incident Comments: 263

I can't find a way to change or delete this user's comments.

Thank you in advance.

Translated with www.DeepL.com/Translator

1 answer

0 votes
Jack Brickey
Community Champion
January 28, 2019

Don't "delete" the user. deleting is a bad idea and, as you have seen, is messy. Simply Deactivate them as a user. Now if the user is still w/ you but simply no longer an admin then just remove them from admin role(s).

Jesús Sánchez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 29, 2019

Thank you for your answer, the problem has already been solved.
Greetings.

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