When resolving a ticket in a cloud instance of Jira with Service Desk using the Default Notification Scheme; When a ticket is resolved and event type is set to "Done" the system correctly sends a notification stating the ticket has been resolved (with the correct assigned technician/agent noted as the resolver) but also a secondary notification of status change to "Done" but notes the system admin has closed the ticket (when it should be the assigned agent or no notification at all given that status change is redundant to the ticket being resolved). I understand that a ticket can be closed without being resolved but reporting users only need the "resolved" notice and not the "closed notice".
