Can i somehow customize the email from which customers receive notifications from our helpdesk? I want to it be something else that jira@[companyname].atlassian.net.
We currently use the cloud service of Jira and Jira helpdesk
Atlassian Team members are employees working across the company in a wide variety of roles.
February 4, 2019 edited
Hello Chris,
Thank you for getting in touch with Atlassian Community! Yes, it's possible to change the project email by verifying a domain on your Jira Cloud. Please, check the documentation below for more details: - Configuring Jira Cloud to send emails on behalf of your domain
If you face any issue or have any other question, please let us know.
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