earlier whenever i create a new customer, the emails were triggered and newly added customer were getting the invitation email. but now whenever i add new customer , the emails are not triggered and why i check the customers inbox, the invitation email isn't there.
Community moderators have prevented the ability to post new answers.
Hi
Can you make sure your customer notification are enabled
go to your service desk > settings > customer notification and cjheck if they are enabled
For which Default Rule do i check?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.