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Common Customer Portal for multiple Projects

Stanly Mathew Thomas
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December 5, 2019

We have multiple service desk projects each with its own agents, knowledgebase, privacy settings and configuration. But the end-user is common. So we don't want our customers to use multiple customer portals to raise requests for different projects. Is there a way we can have one common customer portal but the customer can select the project he/she wants to raise a request, follow the request-type specific to that project, show knowledgebase specific to that project.

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