Hello
We use JIRA SD and store clients profile in Insight portal, contacts
I am looking for a report/filter, which is accessable by agents which
1- Displays list of clients
2- On clicking on any client displays list of tickets
I have developed something like this MS Access where a drop down list contained list of clients, upon selecting a client from the drop down list, the continous form will display all the tickets for that client (which had issue type, comments, ...), This gave single view of client activites.
Thanks in advance.
