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Changing the "impacted server or application" options in External service desk template?

Sportivemind
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October 25, 2019

Using the next-gen service desk "External service desk" project template.

Very few of the options in the "impacted server or application" field in changes request are applicable. Where would I go to amend this field and its options? Is it even possible (it's a mandatory one).

Obviously I'm a n00b... Did thoroughly look through the project settings and overall Atlassian settings options and quite a few of the discussions in the community but cannot seem to find the start of an answer.

 

 

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