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Cannot add condition to Self-reflecting status

Mariano
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May 29, 2025

So I have the following Workflow:

Screen Shot 2025-05-30 at 01.05.15.png

 

Basically, I want users to be able to cancel a task at any point. Now, of course this creates a loop from Canceled to Canceled.

For the love of me I cannot find a way to enter a condition as stated here: https://jira.atlassian.com/browse/JRACLOUD-66496?focusedId=1520985&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-1520985 

 

"You can easily add a condition to the All transition and check the value for Status != "My All Transition Status). That will prevent going from open to open again."

 

I'm on Jira Server 10 and my condition options are very limited:

Screen Shot 2025-05-30 at 01.11.40.png

 

 

So how can I do to allow all statuses to transition to "Cancel" except for Cancel?

1 answer

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2 votes
Answer accepted
Piyush Annadate _ACE Pune_
Community Champion
May 29, 2025

Hello @Mariano ,
Welcome to the Community !
  
The link you've shared is of Cloud version and same state transition blocking ("Previous Status Condition") isn't available for Data Center version. You may have this feature via third party plugin ex. scriptrunner.

Mariano
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June 7, 2025

Hello @Piyush Annadate _ACE Pune_ ! Thanks for the warm welcome! Is there any workaround that does not rely on thrid Party plugins? I'm working in a very tight environment with no access to many plugins.

Piyush Annadate _ACE Pune_
Community Champion
June 8, 2025

Hi,In such case the loop cannot be disabled as jira data center doesn't have a check for previous conditions. 

Probably just remove the ALL for CANCELLED and draw transition from each to it. 

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Mariano
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June 16, 2025

Ugh, yeah I think I'll have to go that way. I did consider it but didn't like it since it was quite ugly but I'm left with no other choice, so!

 

Thanks a lot for the help @Piyush Annadate _ACE Pune_ , kudos going your way~!

 

Screen Shot 2025-06-17 at 00.56.24.png

Piyush Annadate _ACE Pune_
Community Champion
June 18, 2025

Thanks @Mariano 

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