Cannot access service desk

I just turned on service desk cloud. I am the site administrator. I'm in the jira-servicedesk-users. But, I can't find the service desk.

xxx.atlassian.net is our account.

3 answers

0 votes

ok.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

@Stan Brubaker, note i redacted your account details as this is a public site and TBH it isn't needed to troubleshoot here.

so is this a standalone JSD instance or are you adding it to say your current JSW instance? when you attempt the URL to your instance what do you get?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

0 votes

Never mind. I appears in the Jira project list.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Forums

Product Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Cannot access service desk

3 answers

Suggest an answer

Was this helpful?

Thanks!

TAGS

Atlassian Community Events