Can you auto-assign a component based on "summary" title?

[Artemio Madrigal]

We have a file sent from our HCM every hour which creates a JIRA ticket. The component is an empty field that we manually enter. Can this be auto-filled with a component that we use when the ticket is created? 

[Alexey Matveev]

Hello,

You can do it with the Service Desk automation (out of the box).

Go to the project settings -> Automation.

Add a new automation rule. Choose the Issue created tigger, then choose the Issue Matches Condition and set a JQL rule there (for example summary ~ "your template string"), then choose the Edit Issue action and assign the component field to the required value.

[Deleted user]

maybe this will help you -> https://medium.com/@emrcftci/add-the-issue-component-into-its-title-on-jira-acfdf85b959f

[Lars Schankin]

Hi Artemio,

you could try to use a workflow post function for this.

But I am not quite sure if you are able to edit the Component with the "Update Issue Field" Post Function. Additionally you will need to change your Workflow a little bit for this or create a own WF for this kind of issues.

A better way can be the plugin automation for jira.

This plugin allows you to create automation rules with many of triggers like "Issue created".

You can set a condition and a action for your rule like "Edit Issue" and fill the components field.

We are using this plugin a lot and i would say this is one of the most useful and powerful plugins for Jira.

Hope this helps.

Best Regards
Lars