Can we add the contents within the created request to customer notifications?

Jonathan Lepage
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February 16, 2018

Hello,

In project settings > customer notifications > "Request created", is there a way to  display/include in the body of the email (outside of having to click the "View Request") the content that was entered into the request?

If not here, is there somewhere else within JSD that we could create notifications that include the content from a request that was created? 

e.g. including:

"Details

Created at
Yesterday 11:50 AM
Provider
Distributel
Account #
test_hp4
Priority
P4 Single Customer
Home Phone
Call Issues
Description

test_hp4"

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