Can a single Jira Software Issue be linked to multiple Jira Service Desk tickets/projects?

[Rik Weiss]

Looking at the possibility of setting up multiple Jira Service Desk projects for some large partners. Wondering if we can link a single Jira Software ticket to multiple Jira Service Desk tickets that might even span multiple Jira Service Desk projects.

Perhaps the issue being reported via Jira Service Desk A project is that a particular browser causes certain undesirable behavior so a Jira Software ticket is created. 

Then another customer submits the same issue from Jira Service Desk B project.

There is only going to be one Jira Software ticket to address the issue, but we'd like to keep customers in Jira Service Desk A project and Jira Service Desk B project both apprised of the progress. 

Hence the question, can a single Jira Software issue be linked to multiple Jira Service Desk issues across multiple Jira Service Desk projects?

[Alexey Matveev]

Hello,

A Jira Software issue can be linked to multiple Jira Service Desk issues across multiple Jira Service Desk projects. It will not cause any problems.