Can I pass content from an application to the Service Desk Widget ?

[Dario Sovran]

Hi. I turned on the functions to allow the use of a service desk widget. Can the widget take data from the application, such as the user's email address and preload it? If this is possible, is there other information I can pass behind the scenes that could be useful, i.e. the screen/form they were using, etc.?

Many thanks in advance.

[Pat Pathade]

Capturing the URL of the page from where the issue was posted  would be very useful.  How can one do that?