Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can I create notifications for certain issues shared with an organisations?

Harry Bob
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 2, 2020

Hello,

 

Project: Next Gen

 

We have created 2 organisations.  Org1 organisation doesn't wish to receive notifications when issues are created. Org2 wants notifications.

 

I have disabled the project level notifications that sends out notifications when issues with that are shared with organisations. This should disable notifications for both organisations.

 

I want to be able to create a custom notification just for Org2. When I try and create an automation rule and under 'Send email' I don't see the 'Added Organisations' option.

 

Is there a way around it? 

 

Snip20200403_548.png

2 answers

1 accepted

0 votes
Answer accepted
Harry Bob
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 2, 2020

Thanks @Hazwan Ariffin 

 

I managed to find the solution :)

 

Snip20200403_552.png

0 votes
Hazwan Ariffin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 2, 2020

I believe Customer Involved includes organization members too. You can try that and see if that works for you

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events