Can I assign a Service Desk Issue from the queue without having to open it?

[Hilary Boyce]

This question is in reference to Atlassian Documentation: Setting up queues for your team

We can assign ordinary JIRA issues from the filter list of issues screen, I want to do the same thing in Service Desk, particularly in the Unassigned queue but I don't see a way to make it happen.

[Nitram]

Hi,

I dont think so, you can do that, most possible way is to open by clicking on the issue key and assigning it to someone.

or else try these keyboard shortcuts which may help you

may be later Atlassian may come come up with what you have asked for.

Thanks!