Our product offers basic, pro and enterprise plans.
Basic customers get knowledge base access
Pro users get email support
Enterprise gets priority email support.
Is there a way to restrict email options to pro users and add an extra 'Priority Support' option for our enterprise users in Service Desk via the API or elsehow? I can only see an option to make it public or manually add users but obviously we want them to be added automatically when we sign them up.
Any automatic method or links to API docs that I can send to our dev team?
