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Backup of Cloud Instance of Jira what is best option and does Veeam work?

Aaron Geister
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June 13, 2019

Looking for a back up solution of our Cloud instance of Jira, we have service desk, confluence, and software projects at this time. We are wondering the best practice for backing up the cloud instance and if Veeam would be a solutions?

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Tarun Sapra
Community Champion
June 13, 2019

Hello @Aaron Geister 

Atlassian does maintain the backup of the cloud instances.

https://confluence.atlassian.com/cloud/data-storage-faq-873871367.html#DatastorageFAQ-HowoftenisdatabackedupHowoftenisAtlassianClouddatabackedup?

Do you want to export and store the backup on your servers?

Aaron Geister
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 13, 2019

Yes, we would like to know if there is another form of backing up and if it would be able to be a automated process and what is the best practice when using a cloud instance? We currently use Veeam as backup solution and was wondering if this would work for our Jira Cloud also. 

Tarun Sapra
Community Champion
June 14, 2019

Hello @Aaron Geister 

I don't have experience with using Veeam thus can't comment on it. I will share your query with other folks in the community.

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