Automation for Jira - Add customer in other project

[Martin Cleaver]

I can see an action to create a customer, but it assumes the current project.

Is there a way to add the value to the customer list in a different project?

Thanks,

   Martin

[Scott Harwood · Accepted solution]

Hi Martin,

You can do it but it ain't pretty. You would need to use a global rule, with a related issue branch (JQL). In the JQL you would point it to an issue for the project you want to add the customer to. So for example

issue = "YOUR-ISSUE-KEY-HERE"

Then on that branch, the context would be the correct project.

Hope that helps.

Scott.

[Florian Reichl]

Sorry, but I can`t get that work...

I keep getting "sd.rest.error.bad.request.with.extra.info"

Any idea how to find out more? @Scott Harwood  can you help?