Auto assigning

[Lucille Gonzales]

Is there a way to auto assign issues during specific hours of the day only?

[Hana Kučerová]

Hi @Lucille Gonzales ,

please, how exactly do you mean this? Like:

• if issue was created between midnight and 7 AM, issue should be assigned to user A. 
• if issue was created between 7 AM and 3 PM, issue should be assigned to user B. 
• if issue was created between 3 PM and midnight, issue should be assigned to user C.

?

[Lucille Gonzales]

Yes, that's exactly how we want to set it up if possible.

[Hana Kučerová]

@Lucille Gonzales Thank you. I think automation rule could help you with this. Something like:

WHEN: Issue is created

IF: JQL condition: created >= startOfDay() AND created < startOfDay(7h) 

THEN: Assign issue to user A

ELSE IF: JQL condition: created >= startOfDay(7h) AND created < startOfDay(15h) 

THEN: Assign issue to user B

ELSE: 

THEN: Assign issue to user C