In our jira we have Tempo Account for each customer. We use it for time registration on customers.
At the end of each month we make a report grouped by customers for spend time.
We also want have spend time in our servicedesk projects visible in the monthly report. When a customer raises a supportrequest it should automatically be connected to the corresponding Tempo Account so the time spend on de servicedesk issue will also be visible in the Tempo Report under that account.
Now we have to make an automation rule for every new customer in Jira Servicesk saying: If Issue created and Reporter= <customer x> -> Account = <customer account>
Can't this be done automatically?
