Approving request using browser in smartphone does not show "Approve" button

Pavol Gočal
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February 5, 2025

Hello,

when a user wants to approve a request from a portal using his smartphone and request approval requires a comment, he is unable to do it as on comment screen, there is no button for approval available.

Request in smartphone:

request approval in smartphone.png

And when he clicks on "Approve" and comment is required, there is no option to approve the request:

Médiá.jpg

Has anyone experienced the same behaviour?

Workaround is to make comment optional for approvals and then add comment after approving. But it is still strange to not have an option to approve from mobile, when comment is required on approval.

 

Thank you for your help.

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