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Amend agent notifications content

Steve martin April 6, 2020

Hi, i would like to add the "issue description" to assignee notifications email, as currently is it only included in the issue create email notifications. I cant seem to find where this can be done for agents, but know where this is for customers.

 

Thanks

1 answer

0 votes
Brant Schroeder
Community Champion
April 6, 2020

Steve,

  You can make this change in the emails that are sent to Jira Users and Agents by modifying the email template.  https://confluence.atlassian.com/adminjiraserver073/customizing-email-content-861253783.html?_ga=2.158238258.966060986.1586186012-2108615180.1583600299

There are also apps that allow you to modify the email templates.  https://marketplace.atlassian.com/search?query=jira%20email%20templates

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