Adding Date Opened to Requests Report View

[Tony Long]

Does JIRA Service Desk Portal allow the addition of "Date Opened" to the Requests Report View?

[Boyan Angelov _Nemetschek Bulgaria_]

Hello, 

Unfortunately this is not possible out of the box. We created and app - Advanced Portal Reports - which provides a customizable view, where you can show any custom field, also it is sortable, the customer can export the issues in CSV, etc. Feel free to try it.

Cheers, 

Boyan

[Tony Long]

Thank you for the information!