Add fields when creating ticket

[Monica]

I have this issue type and when I go to Raise a Request I have this screen

How can I add more fields like Description, Request Participants, etc

Thank you!

[Marc -Devoteam-]

Hi @Monica 

@Chris Rogers is right.

I have added the DC documentation link for you; setting-up-request-types 

[Chris Rogers]

Hi @Monica 

Adding fields to a request type is done under the Project/Space settings -> Request Types.

It's a bit different on data center than cloud but the following documentation should help you if you have administrator permissions:

https://confluence.atlassian.com/servicemanagementserver/setting-up-request-types-939926357.html

[Monica]

Thank you so much for this @Chris Rogers how do I go about adding fields in this section?

[Chris Rogers]

Hi @Monica

You'll need to add the fields you'd like to the Create screen for whichever issue type is mapped to this request type.

For example, if this were a Software Request (request type) mapped to Service Request (issue/work item type), you'd need to ensure the fields you want are on the Create screen configured for Service Request.

The following documentation should help:

Adding custom fields 

Associating a screen with an issue operation