Add announcement visible for concrete organization

[Miglė]

Is it possible to add an announcement to customer portal and would be visible for selected organizations of customers?

[Deleted user]

Hi @Miglė - I don't think it is possible to target announcements to specific organizations (of customers) in customer portal, at this time. I am not sure if there is an open Atlassian ticket for this already, that we can vote and watch for. I couldn't find any when searched. So, if you are interested in requesting for this feature, you could open a ticket with Atlassian.

Here is some documentation, that you probably already referred to, on JSD Announcements -

https://confluence.atlassian.com/servicedeskserver/adding-announcements-939926482.html

https://confluence.atlassian.com/servicedeskcloud/blog/2016/01/jira-service-desk-announcements

Hope this helps!

-kalyani