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Add a button to the Issue Comment section

Rahul Nowlakha
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January 31, 2019

On the screens below, I am trying to add a 3rd button. The reason being I would like the following actions:

  • Comment Internally (exists today)
  • Comment to Customer but DO NOT send the contents of the comment in the customer email (I can do this, but then I can't do option 3)
  • Comment to Customer and send the contents of the comment in the customer email ((I can do this, but then I can't do option 2)

I downloaded the Adaptivist Scriptrunner trial, but I have not been able to add a button in this area. My questions are:

  1. Is it possible to add a 3rd button in this area? if so, how?
  2. If not, any ideas for a work around?

Comment Box.png

cOMMENT 2.png

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