On the screens below, I am trying to add a 3rd button. The reason being I would like the following actions:
- Comment Internally (exists today)
- Comment to Customer but DO NOT send the contents of the comment in the customer email (I can do this, but then I can't do option 3)
- Comment to Customer and send the contents of the comment in the customer email ((I can do this, but then I can't do option 2)
I downloaded the Adaptivist Scriptrunner trial, but I have not been able to add a button in this area. My questions are:
- Is it possible to add a 3rd button in this area? if so, how?
- If not, any ideas for a work around?

