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AWS JIRA Service Desk and own domain (base URL)

Emil Genov June 14, 2018

Hello All,

 

I just got familiar with this:

https://aws.amazon.com/quickstart/architecture/jira/

 

AWS Quick Start DC for JIRA products. And I am wonder if the Base URL can be changed here i order to use my own domain and not aws/amazon one ?

 

Anyone have nay idea ?

2 answers

0 votes
Steffen Opel _Utoolity_
Community Champion
June 14, 2018

Yes, you can optionally specify a custom domain name via a parameter of the CloudFormation template that deploys the Jira Data Center Quick Start, see parameter 'Existing DNS Name' in the deployment guide (AWS) or Configuring JIRA Data Center on AWS (Atlassian):

Existing custom DNS name for your JIRA Data Center instance. You must own this domain and configure it to point to the load balancer.

This is further detailed within Setting custom DNS name:

When deploying JIRA Data Center on AWS, you get a default domain name that points to the Amazon's load balancer. You'll be using it to access JIRA. This domain name depends on the load balancer's name and the AWS region, but in general it looks like this: my-loadbalancer-1234567890.us-west-2.elb.amazonaws.com. You can change it to something more familiar, e.g. jira.atlassian.com, by entering your own domain name in the Existing DNS (optional) parameter in the Quick Start. You'll need a domain name to do this, if you don't have one already, you can register it here.

To set the custom DNS name:

  1. When deploying JIRA with the Quick Start, enter your domain name (FQDN) in the Existing DNS (optional) parameter. It'll be saved in the proxyName parameter in Apache Tomcat, which is a web server used by JIRA. All nodes will be using this domain name.
  2. After the deployment, when you know the address of the Amazon's load balancer, associate it with your domain name. To do this, you'll need to use your DNS service to create a CNAME record where you enter the source and target URLs, creating an alias. See Associating your custom domain name with your load balancer name.

If you have already deployed JIRA, you can still change the parameters that are used by your stack, be it the instance type or the domain name. See Changing resource properties.

0 votes
Moses Thomas
Community Champion
June 14, 2018

@Emil GenovPlease read article carefully . JSD change base URL

 

Best!

Emil Genov June 14, 2018

Thanks Moses,

 

I am aware that when you use the Atlassian JIRA cloud...I cant change the base URL.

But I am wondering if I use AWS cloud whit their easy setup:

https://aws.amazon.com/quickstart/architecture/jira/

If I will be able to change it ...

 

Thanks

Moses Thomas
Community Champion
June 14, 2018

@Emil GenovI propose  you  contact AWS support

 

Best

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