500 error in service desk

[Ian Richardson]

After creating new service desk project, the "welcome-guide" landing page throws a 500 error. Also some of the pages under project settings, like request type, customer permissions and automation equally yield the same 500 error.

[Nic Brough -Adaptavist-]

How consistent is this?  Is it for every project, and when you create a new project, does it always happen to the same settings screens (i.e. always request type)?

What does the log say the error is? 

If you are behind a proxy, does that show error logs when you do this?

[Ian Richardson]

This occurs consistently for every project I have created and it occurs for same setting screens.

Here is the full error detail: