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Don't miss our final AI for service teams webinar, and your last chance to earn a badge!

🚨 The final webinar in our series, AI-powered ITSM: from concept to reality, is on December 10 at 11 am PST/AEDT/CET! This is your last chance to earn the AI-Powered ITSM Pro kudos badge. 

To end our series with a bang 💥 this webinar will cover: 

  • An in-depth product demo of the latest AI feature releases from Atlassian, including the new Customer Service Management app, the Rovo Service agent, and AI-powered capabilities for HR service management
  • An inside-look into how an Atlassian customer takes advantage of AI features to create real business value and accelerate innovation
  • Advice for other teams looking to get started or level-up their AI journey

In order to earn the kudos badge, please comment below with your top takeaway from the session!

Register now to join us live or on-demand, and don't forget to come back to this post after the webinar to share your top takeaway! Unable to make it live? The on-demand version will be available via the same link 24 hours after the final live broadcast.

10 comments

vivaanjohn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 2, 2025

The new AI-powered workflows look super promising especially how they simplify routine service tasks. It’s that same smooth, efficient feel I get when using zc777 game, where everything just works without friction.

Like • amandagit likes this
Antti Salo _Ambientia_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 10, 2025

My top takeaway was that the "webinar" was probably recorded earlier, as nobody reacted to my question in any way and the "webinar" just ended all of a sudden.

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martin griffiths
December 10, 2025

Is the vision that these custom rovo agents replace the virtual service agents in JSM then out of interest?

 

Like • Mike Robins likes this
Justin Shum
December 10, 2025

I appreciated the examples of triage can be done with Rovo.

Like • amandagit likes this
Leslie Hicks
December 10, 2025

Very interesting content. 

Like • amandagit likes this
Antony Mureika
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 10, 2025

One of the better and more realistic sessions I've attended.
I liked the discussion and case study with SpotOn.

The more practical examples at the end were appreciated.

Unfortunately it seemed to end rather suddenly (as others notes)

Would like some reference materials to further research.

Cheers, 

Like • amandagit likes this
Anwesha Pan (TCS)
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 10, 2025

Learnt about triaging with Rovo and liked the realistic examples provided in the session.

Like • amandagit likes this
Hala ElRoumy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2025

I really liked the session especially the conversation with SpotOn, it was nice to see real life use cases. Looking forward for the recording. Thanks!

Like • amandagit likes this
Marko Popić
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 12, 2025

Is there video for us who didn't manage to follow it live?

Thanks upfront.

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Elodie Gateau
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 12, 2025

I'm looking for the recording too :)

Can you share it with us please? Thanks in advance

Like • amandagit likes this

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