Jira Product Discovery

I just love product discovery! Lately i'm automating calculating priority of ideas. I'm doing this based on 'Custom Formula' fields with 'write your own' expressions. I have found the page that...

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• formula

Hello, I am new on Jira Service Management (use as IT HelpDesk) - and I cannot found if is possible use so , that agent send answer per email , no using web site. Many thanks Jaroslav Jasek

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We are a B2B SaaS company and have a sales team constantly on demos with sales leads. We'd like to capture all the feature requests from the demos into JPD. Right now, I am using feature requests fro...

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Hi,   Is it possible (or will it be) to add decimal separators or prefixes to the numbers field in JIRA Discovery? We currently use this field to add monetary value to ideas, e.g. the € sign....

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slack name - Gourav Sharma email - Gourav_Sharma@discovery.com ticket reference - https://wbdstreaming.atlassian.net/servicedesk/customer/portal/5/GTOHELP-166   I go...

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First--I have been using JIRA for almost 15 years, and this may be the best product you've built, really appreciate it. I actually prefer it as a way of rolling up existing projects, not just new one...

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We have lots of ideas in our boards... and are working on them in an agile way. Our big project at the moment is building a new Salesforce ORG and we have some user migration dates we need to try and...

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• milestone

Is it possible to add dependencies on Ideas (e.g. this Idea is blocked by these Ideas)?   This would help our Product Managers provide more context around the work planned around Ideas. Thank ...

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Edit: as of 1 July 2024 the integration is now available to everyone.  To turn it on: go to Project settings > Features > Atlas integration To understand how to use it: watch the vid...

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Not JPD related - but @Tanguy Crusson  I just went looking for one of your JPD videos and found some free diving video of an 80m dive??!!!! is that you buddy??? if so thats super cool!!&nbs...

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    UPDATE ON 16 May 2023: THE INFORMATION ON THIS PAGE IS NOW OUTDATED. The pricing is now live here: https://www.atlassian.com/software/jira/product-discovery/pricing  ...

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• jira
• jira-product-discovery

Hi, can I set the addon to close after the idea was submitted? There is a green banner indicating the idea is submitted, but users can just continue clicking on "Add".

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• app
• browser
• chrome
• user-experience

Seems that if we've got @group defined in other Atlassian products (Jira, Confluence), these group aliases aren't usable in JPD. Hopefully something on the todo list to bring it in sync with the...

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I have a custom field with about 50 values that I'd like to export to .csv/excel to review with other stakeholderes for correctness. How can I export this list of values?

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Hey   I really like the idea of templates in the idea description but I feel like there is a missing feature of inline comments.  Similar to confluence or google docs, selecting an area ...

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Question: How do you troubleshoot data refresh errors between Salesforce and JPD? I've got 233 errors, all of them the same, where linked insights created from the chrome extension linked to notes fr...

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Hello :)    Just starting out with JPD.    Is there any risk with me going in and customising the existing fields like Goal?  Is there any risk with me deleting fields l...

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Salesforce is our source of truth for customer data, and I can't figure out if there's a way to pull customer data from Salesforce over to JPD.  For example, on the Insights side, I know I can ...

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• salesforce

I have a few ideas I've created and the Impact Score is being calculated at 100 even though no values have been entered for the inputs. I'm using the default inputs (50% Goal Impact, 50% Insights). F...

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• formula

Update on 02 July 2025: due to (extremely) low usage of this feature, we have retired it. You can still add links to Salesforce and Zendesk to insights and see more data, but the ability to create fo...

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Is there any information or insight on what the Vivun integration would look like in Jira Product Discovery? We would like to link Ideas to product gaps in Vivun but I am not seeing a way to add it a...

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• integration

Hi Jira product discovery community! We discovered recently testing JPD that we have issue links with similar description to the Polaris ones created by the product. Right now we want to change th...

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• issue-link
• jira-product-discovery

Hi, I would like to ask you when do you plan to release Product discovery and when we can expect pricing? It will be accessible for data center or only for cloud?  Thanks

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• database
• jira-product-discovery

I've been setting up a bunch of Jira automations to better connect Jira Product Discovery, Jira Service Management and Jira Software. A quick overview to help set some context. We use Jira Serv...

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• automation

Edit on 5 December 2024:  This post is now outdated. We recommend you do the following instead:  Read the roadmapping section of the Atlassian Product Discovery handbook Watch this ...

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