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Change plan is greyed out

Samridhi Vohra Chawla
Samridhi Vohra Chawla
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December 10, 2023

Changing the plan is disabled.How can I change the plan .I am Jira org admin.

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Nick Haller
Nick Haller
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2023

Hi @Samridhi Vohra Chawla ,

If you are the org admin and cannot adjust your JPD subscription, you may want to open a ticket with JPD support: https://support.atlassian.com/contact/#/

We should be able to assist you there, and get this issue resolved.

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Rohan Swami
Rohan Swami
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 13, 2023

@Samridhi Vohra Chawla we had a bug here which has now been resolved, can you please confirm that you're able to change plans?

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